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User IDs are numeric and will be provided by your facility or RecordsOne. A default temporary password will be provided for initial login and the user will then be prompted to set up his/her own password. The minimum password length is eight (8) characters.
RecordsOne will suspend an account after four (4) failed login attempts and will disable an account after 12 failed login attempts.
User IDs expire after 120 days of inactivity (new users are disabled after five days if they have not logged on and set up a new password).
Users are auto-logged out after a default time of 120 minutes (can be configured as low as three minutes, or as much as 1,440 minutes of inactivity based on facility needs).
There are two types of lockout mechanisms.
Passwords are unreadable at login and are not stored in the logs nor the database. Forgotten passwords must be reset.
[keywords: forget, forgot, reset, password]
Access the R1 Platform via Google Chrome. Enter the URL (web address) provided by your site administrator.
Enter your User ID (10-digit NPI or as provided by your facility) and password.
* For initial login, a temporary password will be provided. This password expires on first use. User will be prompted to set a new password.
Password must follow the criteria listed below. One example for generating a useable password is to use the first three letters of your first name, the first three letters of your last name, and a number, such as the month of your birth. Example: user John Smith might create a password of JohSmi5.
Suggestions for choosing a password:
Once you have logged in, by default, you will see your personalized Encounters List (Work Pool View).
Note: Upon login, a session timer starts. If the user does not interact with the application for the specified timeout (default of 2 hours), a warning message with a countdown will display, and at the end of the countdown the user will be logged out of the application.
To change your password, click on Preferences, then Change Password.
You will be prompted to enter your current password for authorization.
Follow the instructions provided onscreen to set new password.